- Do you check SPF (Sender Policy Framework) records?
- I get the error "There is no root certificate for this server" when trying to check my e-mail with Mail.app
- Do you support "catch-all" e-mail addresses?
- How do I send e-mail?
- How do I check my e-mail?
- What RBLs (realtime blackhole lists) are used to filter e-mail?
- How does Rhombic Networks reduce e-mail spam?
I get the error "There is no root certificate for this server" when trying to check my e-mail with Mail.app
If you’re using Apple’s Mac OS X and Mail.app and try to check your e-mail via IMAP, you may intermittently get the error:
There is no root certificate for this server.and:
This certificate was signed by an unknown authoritywhich can be seen in this screenshot:
Our certificates are valid, signed SSL certificates, so this appears to be an obscure, hard-to-reproduce bug with OS X not being able to authenticate their validity. This can be fixed by installing the necessary SSL root certificates into your OS X installation. Download both these files to your desktop:
Once downloaded, you can install them into MacOS X by dragging the files to the Keychain application (located in /Library/Applications/Utilities).
