Home » Authenticated SMTP downtime/error

Authenticated SMTP downtime/error

Samat - Wednesday, December 28, 2005 - 04:04 Tags: • 

STATUS: FIXED. This problem has been resolved, and you can now continue using Rhombic Networks’ SMTP servers.

If you connect to mail.rhombic.net/mail.nabladesign.com via SMTP to send your e-mail, you will get an error about PLAIN authentication not being supported, and authentication failing. Your e-mail will NOT get sent, and should be queued in your outbox.

This problem is being worked on and will be fixed as soon as possible.

Available workarounds:

  1. Use your ISP’s SMTP server. Configure your e-mail client to use your home network/ISP’s SMTP server.
  2. Webmail. Use Rhombic Networks’ Webmail to send your messages
  3. The Outbox folder. Create and use an Outbox folder as detailed in our knowledge base entry on sending e-mail.

If you have any questions or comments please contact Rhombic Networks support.