In an effort to curb the amount of spam our clients need to deal with, we are now no longer delivering those messages designated as “high-scoring” to their mailbox.
High-scoring spam e-mail are those messages that have been marked by one of our spam filterers, SpamAssassin, as having a score greater than 10. It is very unlikely that messages with a score this high are legitimate e-mail. Spam messages with a score less than 10 will be continue to be delivered to your mailbox into the “Spam” folder, where you can check whether the message was correctly marked as spam.
While these messages are no longer being delivered to our clients’ e-mail accounts, they are not being deleted. If you think a message you did not receive was accidentally marked as a high-scoring spam message (again, this is very unlikely), contact us and we can check for you.