This is the support portal for Rhombic Networks' services. This site is under heavy construction as it was just recently deployed, so there may be problems such as dead links. Please contact us if you find a problem.

Contact form on main site broken

Samat - Saturday, June 17, 2006 - 22:41 Tags:

The contact form of the main Rhombic Networks site is currently broken.

Setup as a temporary measure, if you go to that URL, you will be redirected to this site’s contact page.

Beta testing Alternative PHP Cache

Samat - Saturday, June 10, 2006 - 13:58 Tags:

When we upgraded to PHP 5, we lost the ability to run PHP bytecode caches, such as eAccelerator and Turck-MMCache. Today we put into beta test Alternative PHP Cache (APC), which is open-source, actively developed (by some of PHP’s top developers), and compatible with PHP 5.

This should speed up web applications considerably, including Gallery, Drupal, and Wordpress.

So far we are noticing no problems. If you encounter a problem with your PHP-powered site please contact us.

UPDATE (Jun 13): We have noticed some problems after the web server has been running for a long time. Instead of a rendered page, the web server sends nothing (user sees a blank screen, or the error “Document contains no data”). It seems to particularly effect Wordpress-powered weblogs. If you encounter this error please let us know as soon as you find out.

Global phpMyAdmin now available for client use

Samat - Tuesday, June 6, 2006 - 00:46 Tags:

Rhombic Networks has now setup a global install of phpMyAdmin, a well-known, easy-to-use, web-browser-based MySQL database management software. With your MySQL login (separate from your Rhombic Networks system login), you can use it at:

https://my.rhombic.net/phpmyadmin

If you are using your own copy of phpMyAdmin installed in your account, please discontinue its use.

Managed Drupal installs upgraded to 4.6.8/4.7.2

Samat - Saturday, June 3, 2006 - 16:05 Tags:

We’ve upgraded our managed Drupal 4.6 installs to to Drupal 4.6.7 and Drupal 4.6.8, and also upgraded our managed Drupal 4.7 installs to Drupal 4.7.1 and Drupal 4.7.2, tracking security fixes.

Web mail, billing systems unavailable

Samat - Thursday, May 11, 2006 - 10:48 Tags: • 

Our web mail and billing systems were unavailable the last two days due to a small not-noticed, not-serious security issue.

The issue has been fixed, and all these systems are now available again.

Path change in managed Drupal installations

Samat - Wednesday, May 10, 2006 - 21:29 Tags: • 

Preparing for Rhombic Networks’ offering of Drupal 4.7-based managed Drupal hosting, we’re cleaning up some things with our Drupal 4.6 setup.

We’ve moved the location of our Drupal 4.6 to a different location. This should have little to no effect on your sites, but if it does, please contact Rhombic Networks’ support so we can help you fix it.

Multiple webmail clients now offered

Samat - Saturday, March 25, 2006 - 22:01 Tags:

Rhombic Networks now offers multiple web mail clients for those who wish to check their e-mail on the road. We offer both Squirrelmail and the new growing-in-popularity Roundcube AJAX webmail client. You can access them via:

Please notice that Roundcube is beta software and may have bugs. If you encounter problems please let us know, but do not wait for a fix and use the much more mature Squirrelmail instead.

We are also considering installing the IMP web mail client in the future.

Squirrelmail upgraded to 1.4.6

Samat - Saturday, March 25, 2006 - 21:58 Tags:

If you use Rhombic Networks’ webmail, we’ve upgraded our installation of Squirrelmail to version 1.4.6. The URL has changed, so you can access it at:

my.rhombic.net/mail/squirrelmail/

New SSL certificate for mail.rhombic.net

Samat - Saturday, March 25, 2006 - 21:28 Tags:

This is just an announcement to the Internet as our clients have been notified already: we’ve installed a CA-signed SSL certificate for mail.rhombic.net.

Now when you are checking and sending your e-mail from your favorite e-mail client, you won’t get an error about being unable to validate our certificate.

Please see the knowledge base articles on checking your e-mail and sending e-mail.

control-panel.rhombic.net moved to my.rhombic.net

Samat - Saturday, March 25, 2006 - 21:27 Tags:

We’ve moved https://control-panel.rhombic.net/ to my.rhombic.net.

This site hosts our billing system, webmail system, and will host our future control panel.

At the moment it is using a self-signed certificate but will sport a CA-signed one soon.